FREQUENTLY ASKED QUESTIONS
Where can I purchase Bubblegum Kids products?
You can easily purchase our products right here at bubblegumkids.com! Just a friendly reminder: our Support Team is here to assist with questions about orders placed on bubblegumkids.com
How are Bubblegum Kids snacks different from other Bubblegum brands?
We understand that not all Bubblegum brands are created equal when it comes to quality and healthiness. At Bubblegum Kids, we prioritize using high-quality, sugar-free and carefully sourced ingredients to create our chewy, long-lasting, and delicious Bubblegum. This means our gum is not only better for you but also packed with the delightful taste and fun that Bubblegum Kids is known for.
How can I get free Bubblegum from Bubblegum Kids?
We absolutely love sharing the joy of free Bubblegum kids! However, we can't fulfill every request, or we wouldn't be able to stick around and spread the joy of bubblegum. To stay updated on our exciting giveaways, make sure to follow our social media accounts, join our community, and sign up for our SMS and email list. This way, you'll be in the know about when we drop new flavors and where we're hosting our fantastic giveaways!
How can I share my Bubblegum Kids experience with you?
We absolutely love seeing your amazing Bubblegum Kids hauls and cool moments! Tag us on Instagram or Tiktok with your posts, and we'll make sure to share as much as we can. You can also join our energetic community on socials and share your excitement with fellow bubblegum enthusiasts there!
I want to get in touch with your PR team?
That's fantastic! Please reach out email@example.com and we'll get back to you
How can I partner with Bubblegum Kids?
We're thrilled that you're interested in partnering with us! To get in touch with our partnership team, please reach out firstname.lastname@example.org If there's a potential collaboration, they'll reach out to you directly via email.
How do I contact Customer Support?
If you have any questions or need assistance, our Customer Support team is here to help. You can reach us by emailing email@example.com. We're available Monday-Friday from 9am-6pm EST to assist you.
I have an issue with my order or product.
We apologize for any inconvenience you've experienced. Please reach out to our support team at firstname.lastname@example.org to provide more details about your situation, and we'll respond within one business day to address your concerns.
Returns, Orders and Shipping
Returns and Exchanges:
Here at Bubblegum Kids, we are committed to your satisfaction. Due to the nature of our perishable Bubblegum products, we are unable to accept returns or exchanges. However, if you have received incorrect items or your order is damaged or lost, please reach out to our customer support team for assistance.
For any inquiries or concerns, please complete our contact form, contact us directly at email@example.com, or send us a DM on any of our social media channels. We strive to respond within one business day to ensure you won't be kept waiting!
At Bubblegum Kids, we take pride in delivering the best bubblegum experience. As our products are perishable, we are unable to accept returns, exchanges, or provide refunds. If there is an issue with your order, please reach out to us with a photo, and we will gladly investigate the matter. Kindly note that orders placed more than 60 days ago are not eligible for replacement.
For any questions or assistance, please fill out our contact form, reach out to us at firstname.lastname@example.org, or send us a DM on our social media channels. We are dedicated to responding within one business day, ensuring prompt support.
Once an order is placed with Bubblegum Kids, our dedicated fulfillment team promptly begins processing it. Regrettably, this means that once an order is placed, we are unable to cancel or make changes to it.
If you have any questions about your order, please contact our team via email at email@example.com, or on our social media channels. We are committed to responding within one business day, providing the assistance you need.
Order Change Policy:
We understand that circumstances may change, but once an order has been placed and shipped, we are unable to make any changes. We appreciate your understanding in this matter.
To reach our team, please email us at firstname.lastname@example.org, or connect with us through our social media channels. We strive to respond within one business day, ensuring that your queries are promptly addressed.
Shipping & Timelines:
We are thrilled for you to receive your Bubblegum Kids order! Please note that our delectable snacks may require some time to reach you.
Upon placing your order, our fulfillment team promptly begins processing it. Consequently, we are unable to accommodate cancellations or changes once an order is placed.
Here's what you can expect: You will receive a shipping confirmation email as soon as your order leaves our warehouse. Orders typically ship within 1-5. Once shipped orders within the USA can anticipate receiving within 3-5 business days and 5-10 business days for Canadian orders. Tracking information will be emailed to the address provided during order placement.
Please take note of the following:
If your order includes more than 3 boxes or is a bundle, it may arrive in multiple shipments. Some packages may arrive before others.
Our warehouse fulfills orders Monday through Friday, excluding holidays.
Should you have any questions, please feel free to contact us via email at email@example.com or connect with us on our social media channels.
Bubblegum Kids Community Guidelines:
We absolutely love engaging with our Bubblegum Kids community across all platforms and witnessing the interactions of our enthusiastic Bubblegum fans! To ensure an inclusive and enjoyable environment for everyone, we have established some guidelines for interacting with each other and our staff in our DMs, replies, comments, socials, and other channels.
We embrace a friendly atmosphere and encourage respectful and kind interactions within our Bubblegum Kids community. Let's keep conversations pleasant, even if we happen to disagree, and always follow the Golden Rule in all our interactions.
Embrace the Fun:
Bubblegum Kids is all about embracing the spirit of fun! From our exciting bubblegum treats to delightful games and prizes, we strive to keep our community light-hearted and full of laughter. So, let's share a smile, enjoy the moment, and remember not to take ourselves too seriously.
We all love the thrill of winning prizes, and we believe in fair play! Cheating takes away the excitement for everyone involved. We expect every member of our community to adhere to the rules, ensuring a level playing field for all. If you come across any unusual glitches or issues, please let us know, and we'll promptly address them.
By participating in our Bubblegum Kids community, you agree to follow these guidelines, ensuring that we all have a fantastic time together! See you around, Bubblegum enthusiasts!
How much does shipping cost?
Shipping is FREE for all orders within USA
Shipping is a flat rate of $8.99 for all Canadian orders
Is Bubblegum Kids 100% nut & peanut free?
Yes! Bubblegum Kids is a 100% peanut-free product.
Is Bubblegum Kids Kosher?
Yes! Our product is OU certified.
Is Bubblegum Kids Vegan?
Yes! Our product is Vegan.
Is Bubblegum Kids Gluten-Free?
Yes! Our product is Gluten-Free.
Where is your gum manufactured?
Our gum is manufactured in Germany!
BGK Bonanza (Giveaway!)
Placing Your Order
Can I send my Bubblegum Kids order as a gift?
At the moment, we don't offer the option to send orders from our website as gifts. However, you can place an order and have it shipped directly to the recipient's address if you'd like to surprise them with Bubblegum Kids goodness!
Where do you ship from?
Our orders are shipped out of our dedicated fulfillment centre located in Chicago, Illinois.
What countries do you ship to?
We currently ship to the USA & Canada.
How do I use my promo code?
To redeem a promo code, simply enter it in the designated "Promo Code" field during the checkout process. Once you hit "Enter," your cart will be automatically updated to reflect the awesome discount you've received!
Can I request a sample?
While we appreciate your excitement, we currently do not offer sample requests. However, we're confident that once you try our delicious Bubblegum Kids products, you'll be hooked!
My discount code isn't working.
We apologize for any inconvenience you've encountered with your discount code. Please reach out to us via email or a DM, letting us know which code you're trying to use. Our team will gladly assist you in resolving the issue promptly!